This website, www.dental-softworks.de, is an offering of Dental Softworks GmbH, Scheuerbreite 9-11, 34399  Wesertal, Germany, acting as the controller within the meaning of Art. 4 of the EU General Data Protection Regulation ("GDPR"). You can contact our Data Protection Officer at dataprotection@dental-softworks.com or at our postal address with the addition "the Data Protection Officer".

Your privacy concerns are important to Dental Softworks GmbH ("Dental Softworks", "Us", "We", or "Our"), and protecting your privacy and safeguarding your information are among our highest priorities. You need to know what information about you may be collected through our website ("Service") and how your information may be used. This Privacy Policy therefore also explains what information we may collect about you.

1. General remarks

The security and protection of your personal data while using our website is an important concern for Dental Softworks GmbH, and we are committed to ensuring compliance with the applicable data protection laws.

Our Privacy Policy is intended to inform you about what information and personal data is collected, how we use it, and what options are available to you in connection with the collection and use of your data. This policy applies to all customers of Dental Softworks GmbH and visitors to Dental Softworks GmbH websites. Personal data is all data that can be related to you personally, such as your name, address, email addresses, or user behavior.

Your data is stored, processed, and used in accordance with this policy and the applicable statutory data protection regulations.

We process and use your data in order to enable you to use the Dental Softworks GmbH website, as well as for other purposes to which you have previously consented.

Our employees and representatives who process your inquiries are bound to confidentiality.

We will not disclose your personal data to third parties outside Dental Softworks GmbH without your consent, and you may withdraw your consent at any time.

2. Browser-dependent data processing

As with all websites, when the Dental Softworks website is accessed, our web server temporarily stores the domain name or IP address of the accessing computer, as well as the date of access, file requests made by the website visitor (file name and the associated data of the complete internet address), the HTTP response code, browser type, and the size in bytes of the files transferred during the session. This information is necessary in order to transmit the files requested by you on the Dental Softworks website and for reasons of system security. Cookies (see Section 4 below for further details) are also used to collect anonymous traffic data from users of our website. This anonymous traffic data may be used for market research purposes and for demand-oriented design of our website.

2.1.      Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to and stored on a Google server in the USA. If IP anonymization is activated on this website, however, your IP address will first be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide further services related to website use and internet use to the website operator.

According to Google, the IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection by Google of the data generated by the cookie and relating to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are processed in truncated form, which means that personal identification can be excluded. To the extent that the data collected about you can be related to a person, this relationship is therefore excluded immediately and the personal data is deleted without delay.

We use Google Analytics in order to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f GDPR.

Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: http://www.google.com/analytics/terms/de.html, privacy overview: http://www.google.com/intl/de/analytics/learn/privacy.html, and the privacy policy: http://www.google.de/intl/de/policies/privacy.

 

3. Use of personal data that you voluntarily provide to us

3.1.      General contact

Providing your personal data (e.g. name, address, and telephone number) is entirely voluntary. You confirm your consent by submitting the data that you enter into a designated contact form on the website. For example, you may be asked for your personal data when ordering additional information material, arranging an appointment, or sending us an email. Your data will only be used as necessary in connection with your inquiry. If you grant us your consent by sending us your data, we will also use the data for sales promotion purposes, and your data will therefore be stored in a database maintained by Dental Softworks and used by Dental Softworks GmbH in order to keep you informed about products, services, and activities of Dental Softworks GmbH. You may withdraw the above-mentioned consent at any time with effect for the future. To withdraw your consent, please send an email to dataprotection@dental-softworks.com.

3.2.      Webshop

If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you provide the personal data we require to process your order. Mandatory information required for contract processing is marked separately; further information is voluntary. We process the data you provide in order to handle your order. For this purpose, we may pass on your payment data to our principal bank or to an online payment service provider used by us.

You may voluntarily create a customer account through which we can store your data for future purchases. When creating an account under "Register", the data you provide will be stored revocably. All further data, including your user account, can be deleted by you at any time in the customer area.

We may also process the data you provide in order to inform you about further interesting products from our portfolio or to send you emails containing technical information.

Your data will only be used for as long as is necessary for the existing customer relationship. Notwithstanding the above, we are obliged under commercial and tax law requirements to store your address, payment, and order data for a period of ten years.

4. Cookies
    4.1. What are cookies?

    A cookie is a small file that contains a string of characters which is transferred to your computer when you visit a website. When you revisit the website, the cookie allows that site to recognize your browser again. Cookies are generally not used to store personal data, but they can store user preferences and other information. You can set your browser to reject all cookies or to notify you when a cookie is sent. Please follow the instructions in your browser's help function regarding the prevention and deletion of cookies. However, some functions or services of the website may not function properly without cookies, and we therefore recommend that you accept cookies so that you can use our website to its full extent.

4.2.      Cookies used

This website uses Polylang by WP SYNTEX (28, rue Jean Sebastien Bach, 38090 Villefontaine, France), https://polylang.pro/legal-notice/, in order to store and apply the display language selected by the visitor when revisiting the website. This cookie does not store any personal data. Further information about Polylang cookies can be found at https://polylang.pro/legal-notice/ and https://polylang.pro/doc/is-polylang-compatible-with-the-eu-cookie-law/.

This website uses Statcounter by Statcounter (Guinness Enterprise Centre, Taylor's Lane, Dublin 8, Ireland) https://statcounter.com/about/legal/, in order to determine whether a visitor is visiting our website for the first time or has visited it before. This is important for us in order to determine the popularity of our website. Further information about Statcounter cookies can be found at https://statcounter.com/about/cookies/.

This website uses cookies from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) https://www.google.de/contact/impressum.html. Further information on all cookies used by Google can be found at https://policies.google.com/privacy/key-terms?hl=de&gl=de#toc-terms-cookie and the subsequent links.

5. Transfer of data to third parties

We will not transfer your personal data to third parties without your consent. Your personal data will only be passed on to third parties to the extent necessary for the processing of your inquiry, in particular within Dental Softworks GmbH, in accordance with your consent. When the data is collected, the recipients or categories of recipients will be communicated to you. We will neither sell, license, nor rent your personal data to other parties. We would disclose your information if we must assume in good faith that such disclosure is necessary for compliance with laws, for the purpose of law enforcement, or to comply with court orders, or for the protection of the rights, property, or safety of another person, including our own property or rights.

Transfer to external service providers may take place within the framework of commissioned data processing pursuant to Art. 28 GDPR. These providers have been carefully selected and commissioned by us, are bound by our instructions as well as by the provisions of the GDPR, and are regularly monitored.

6. Social networks

On our website you will find references to the YouTube video platform. Only after you click the respective button will data (originating page, where applicable user name if you are logged into the respective service, IP address) be transmitted to the platform operator. Please refer to the privacy policy of the respective platform operator for information on its collection and use of data.

In addition, the following data protection notices apply:

6.1    YouTube

We use the video service of YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA ("YouTube"), to display our videos.

If YouTube videos are embedded directly on our website, the content of the embedded video is transmitted directly from YouTube to your browser. At the same time, certain data is transmitted from your browser to YouTube. This occurs regardless of whether or not you click on the video. We have no influence over the extent of the data collected by YouTube in this way. According to our current state of knowledge, this concerns in particular the following data for the display of embedded YouTube videos:

    page visited on our website that contains the video,
    data generally transmitted by your browser (IP address, browser type and version, operating system, time),
    for registered and logged-in YouTube or Google users, their Google user identifier.

Embedded YouTube videos can also be hidden by browser add-ons so that no data is collected by YouTube.

7. Security

Please note that access by third parties cannot be completely ruled out when data is transmitted over the Internet. Since Dental Softworks GmbH does not yet use encrypted transmission protocols, protection against unauthorized access cannot be guaranteed. We cannot guarantee that information or personal data will not be misused or disclosed to third parties. We cannot be held liable by you for misuse or disclosure.

8. Your rights

Upon request, we will gladly provide you with information about your personal data in our database. The information is free of charge and will be provided immediately. Please contact us at
dataprotection@dental-softworks.com or send us a written request by post to Dental Softworks GmbH, Scheuerbreite 9-11, 34399 Wesertal, Germany, or by fax to +49557299969100.

In addition to the right to information, you also have the following rights vis-a-vis us:

– Right to rectification or erasure,

– Right to restriction of processing,

– Right to object to processing,

– Right to data portability.

You also have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.

If you still have questions or suggestions regarding data protection, please send us an email to the following address: dataprotection@dental-softworks.com

9. Amendments

We reserve the right to change this information on data protection at any time. The respective changes will be published here so that you can inform yourself about them at any time.

Last amended: May 16, 2018