General Terms and Conditions

Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods. To exercise your right of cancellation, you must inform Dental Softworks, Scheuerbreite 9-11, 34399 Wesertal of your decision to cancel this contract. You may use the attached model cancellation form for this purpose, but it is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period expires.

Consequences of Cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct cost of returning the goods.
You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Cancellation Form
(If you wish to cancel the contract, please fill in this form and send it back.)
– To Dental Softworks GmbH, Scheuerbreite 9-11, 34399 Wesertal:
– I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/ for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for notification on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or premature expiration of the right of cancellation
The right of cancellation does not exist for contracts
for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
for the delivery of newspapers, periodicals, or magazines with the exception of subscription contracts.
The right of cancellation expires prematurely for contracts
for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery;
for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

 

Cancellation Policy for a contract for the delivery of digital content not supplied on a tangible medium
Cancellation Policy
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

Right of Cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods. To exercise your right of cancellation, you must inform Dental Softworks, Scheuerbreite 9-11, 34399 Wesertal of your decision to cancel this contract. You may use the attached model cancellation form for this purpose, but it is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period expires.

Consequences of Cancellation
If you cancel this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Model Cancellation Form
(If you wish to cancel the contract, please fill in this form and send it back.)
– To Dental Softworks GmbH, Scheuerbreite 9-11, 34399 Wesertal:
– I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/ for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for notification on paper)
– Date
—————————————
(*) Delete as appropriate.

Exclusion or premature expiration of the right of cancellation
The right of cancellation does not exist for contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of cancellation expires prematurely if we have begun the execution of the contract only after you have given your express consent and at the same time confirmed your knowledge that you lose your right of cancellation with the beginning of contract performance on our part. We point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.